When to send it
Send this letter after you have moved out and returned the keys, or soon after a deadline has passed without your deposit or a statement. It gives the landlord your forwarding address, asks for an itemized statement of anything they keep, and sets a date to reply by.
- 1
Gather your evidence
The lease, the deposit receipt, your move-in report and photos, and photos from the day you left. - 2
Fill in the letter
Tick the New York box if the home is in New York State to add the 14-day rule. - 3
Send it so you can prove it
Email plus a printed copy by tracked or certified post is the safest combination. Keep copies. - 4
If there is no answer
Follow the dispute route where the home is: a deposit scheme in England, Small Claims Court or the Attorney General in New York, or the Rent Control Department in Ghana.
In New York, check what you are owed (including any interest) with the security deposit calculator, and read how to get your security deposit back.